Knitted blanket

Shipping

Once order is placed it will be despatched within 1-2 days. Our express delivery will be delivered the next day after it has been shipped and our standard delivery will take up to 3 working days to be delivered after it has been shipped.

Refunds

Once you receive your item you have 14 days to return your item to us for a full refund. Full refund will only be issued to items that are undamaged, unwashed and still have all the labels on. Customers are responsible for shipping on returning the items to us. Please attach a form inside your returned parcel with: Your name/order number/reason for returning and return the parcel to:

Chattykex

3 Lucan road, Aigburth, Liverpool, L17 0BR

Once the item is returned, we will inspect it within 24 hours and when successful for refund this will be issued to your bank account within 5-7 working days.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.